its already been more than a year since i left my previous company, i handover quiet well to the guy whos taking over my work after i left. but it seems, the baton doesnt move on. after a year of solitude from the ramblings of promblems of the olde horror.. it finally come back to me... clinging me for solutions.... darn it... when there's a problem, then you're needed. while there wasn't one, you're piece of shit..
i think im gettin older.. after all this years of working, and having to be in the IT sector, first of foremost you gotta have skills and the initiative of combating problems.. troubleshoot lah.. anything happened, find the root cause. donno wat it is, try things.. do dat, do dis.. just try. dont wait. read the manuals. there are no manuals for problem solving. that'll be BUKU JAWAPAN ADABI.
here's an example wat happened to me recently... kinda bored wif dis actually... it seems nobody even cared about the thing until must be someone suddenly remembered about it.. then gave the task to someone to solve it.. lesson learned.. just by chatting, people know if you're lemau.
NA :nak tanya
NA :kalu ingat lagi
NA :pasal SMS..
ME :tak ingat sgt dah.. dah more than a year dah since i left it
ME :ada manual dlm share drive. baca jer
NA :tapi xder manual utk yg ada problem..
NA :manual tu utk setup je ada
ME :mmg ler... troubleshoot ler... kalo ada manual utk problem, itu namanya buku jawapan
NA :documentation
ME :apa problem?
NA :utk billing success...utk next service je tak...
ME :apa yg ko dah cek?
NA :workflow manager, unix, sap
NA :macrokiosk
ME :workflow jln?sap bgroud cek jln? unix leh ada write access?
NA :workflow schedule jalan...tapi bila tiba msa x running...
ME :tgk schedule dgn lain2 schedulers.. ada tak jln simultaneously. then troubleshoot ler, buat schedule testing. jln tak. jgn lak ko tggu esok pagi baru cek balik..
NA :ok...aku try dulu...TQ..
ME :dr haritu tak try ker? ok byee
NA :try dah...try lagi skali
ME :gudluck
just readin the above text, you can say dat yeah i dont care actually whats happening. also, last time she even dont bother to be frendly to me. now she wants to ask me to help her out. ok whatever. then its like, did she did the testing at all? in the first place like she didnt. then when i tembak her, immediately she defend herself.. hmmm... lantakler...
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